If you are a Family Entertainment Center owner or operator, you know how important it is to maximize your revenue. One way to do this is to utilize the upsell feature on your card kiosk.
What is the upsell feature?
The upsell feature is a simple but effective way to increase your sales. When a guest purchases a play card, the kiosk will ask them if they would like to add more value to their card. This is a great way to get guests to spend more money and have more fun.
Why is the upsell feature so important?
There are several reasons why the upsell feature is so important:
- It increases your revenue: The most obvious reason to use the upsell feature is to increase your revenue. By getting guests to spend more money on their play cards, you can increase your profits.
- It improves the guest experience: When guests have more play value on their cards, they can stay and play longer. This means they will have a better overall experience at your FEC.
- It's easy to use: The upsell feature is very easy to set up and use. You can simply turn it on in your card kiosk settings.
How to make the most of the upsell feature
Here are a few tips for making the most of the upsell feature:
- Offer a variety of upsell options: Offer guests a variety of upsell options, such as a 20% bonus or a free game.
- Make the upsell offer clear and easy to understand: Make sure the upsell offer is clear and easy to understand. You don't want guests to be confused or hesitant to accept the offer.
- Track your results: Track your results to see how well the upsell feature is working. This will help you to make adjustments as needed.
Conclusion
The upsell feature is a valuable tool that can help you to increase your revenue and improve the guest experience at your FEC. If you're not already using the upsell feature, I encourage you to give it a try. You may be surprised at how much it can help your business.
I hope this blog post has been helpful. If you have any questions, please feel free to email me at cnovak@aaglobal.com
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About the Author(s): Clint Novak is the Business Development Manager at A&A Global Industries, a leading supplier of amusement and vending industry products. With over a decade of experience in the amusement industry, Clint is passionate about empowering arcades through innovative branding strategies.
